Claims Reader
The brief saidBuild us auto-approval for claims the model is sure about.
What we builtNever auto-approve. Route by confidence and always show the source.
Context
Claims arrived as scans, photos and forwarded email chains. Adjusters spent most of their time finding policy numbers, not judging claims.
Idea
Every extracted value links back to the region of the page it came from. Uncertain files jump the human queue instead of being guessed at.
The details that mattered
Source highlighting
Clicking a value opens the scan at the region it was read from.
Confidence routing
Three queues by confidence, each with its own review screen.
Permission-aware search
Retrieval follows the same access rules as the claims system.
Outcome
Adjusters review instead of retype. The carrier’s engineers now own the extraction rules, with our eval suite as the safety net.